If you are a Sonassi Magento dedicated hosting customer and we have optimised your server for Magento, we recommend using the following syntax when using Memcache in conjunction with your Magento store. We set up one socket by default, so if you are running multiple Magento stores, get in touch so we can add additional [...]

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Accessing your servers IPMI interface requires you to set up a simple VPN connection to our secure IPMI management network. You can use the guide (right) to help you create the connection required. VPN Type: PPTP VPN Host: vpn2.sonassihosting.com Don’t have an account? If you do not have an IPMI VPN account yet, please get [...]

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So you’ve made the decision to move your Magento store? But there is one large caveat, the store is currently trading and downtime isn’t an issue you want to run in to. We try to make migration painless and ensure downtime is at an absolute minimum, this isn’t an overnight process however and we always [...]

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When pointing your domain to Sonassi hosting, you will need to use the following three nameservers. ns1.sonassihosting.com ns2.sonassihosting.com ns3.sonassihosting.com

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Sonassi is a dual service hosting provider, offering both hosting services and professional services; such as design, development or consultation. This can blur the lines somewhat when it comes to addressing a fault, whether it is designated as a hosting or a development fault. To help clear this understand, here is a brief explanation of what is/is [...]

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In order for our team to prioritise support tickets correctly, any inbound ticket will enter “triage”. We will assess the urgency of the ticket and assign it for priority response, or de-prioritise the ticket to “high”, “normal” or “low” as applicable. For shared hosting customers Some examples of a hosting emergency are: Website completely unavailable, for [...]

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Layer 7 is the Application Layer is the OSI layer closest to the end user, which means that both the OSI application layer and the user interact directly with the software application. This layer interacts with software applications that implement a communicating component. Such application programs fall outside the scope of the OSI model. Application [...]

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RAID, an acronym for redundant array of inexpensive disks or redundant array of independent disks, is a technology that provides increased storage reliability through redundancy, combining multiple low-cost, less-reliable disk drives components into a logical unit where all drives in the array are interdependent. from Wikipedia – http://en.wikipedia.org/wiki/RAID_1#RAID_1 RAID 1 A RAID 1 creates an [...]

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The syntax has changed slightly on Magento 1.4.x.x for Memcache use. We recommend using the following syntax in ./app/etc/local.xml <cache> <slow_backend>database</slow_backend> <fast_backend>Memcached</fast_backend> <fast_backend_options> <servers> <server> <host><![CDATA[memcached.i]]></host> <port><![CDATA[1]]></port> <persistent><![CDATA[1]]></persistent> <weight><![CDATA[1]]></weight> <timeout><![CDATA[10]]></timeout> <retry_interval><![CDATA[10]]></retry_interval> <status><![CDATA[1]]></status> </server> </servers> </fast_backend_options> <backend>memcached</backend> <memcached> <servers> <server> <host><![CDATA[memcached.i]]></host> <port><![CDATA[1]]></port> <persistent><![CDATA[1]]></persistent> <weight><![CDATA[1]]></weight> <timeout><![CDATA[10]]></timeout> <retry_interval><![CDATA[10]]></retry_interval> <status><![CDATA[1]]></status> </server> </servers> <compression><![CDATA[0]]></compression> <cache_dir><![CDATA[]]></cache_dir> <hashed_directory_level><![CDATA[]]></hashed_directory_level> <hashed_directory_umask><![CDATA[]]></hashed_directory_umask> <file_name_prefix><![CDATA[]]></file_name_prefix> </memcached> </cache> [...]

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A storage area network (SAN) is an architecture to attach remote computer storage devices (such as disk arrays, tape libraries, and optical jukeboxes) to servers in such a way that the devices appear as locally attached to the operating system. A SAN typically is its own network of storage devices that are generally not accessible [...]

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